Move Yourself Reviews
Move Yourself has an overall rating of 3.1 based on 349 reviews. Customer feedback on Move Yourself is mixed: Move Yourself reviewers highlight positive aspects like user-friendly interface, competitive pricing, excellent customer service, and flexible booking options, which strongly appeal to individuals and families looking for affordable moving solutions. However, Move Yourself is often criticized for its limited vehicle availability, additional fees for certain services, and occasional delays in response time.
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All Move Yourself Reviews (349)
Thomas_brimfield98
May 21, 2026
"Dealing with the damage paperwork was such a pain"
The whole damage paperwork thing was way more annoying than it needed to be. I had to keep chasing down forms, explain the same stuff more than once, and even then the replies I got weren’t very clear. It just felt like the process was all over the place, and I was left doing way too much back-and-forth
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Joseph_aldrich05
May 09, 2026
"Site was ooookay to use"
Booking was simple overall, but a few pages loaded sooo slowly and some parts felt a bit confusing. Not terrible, just could be smoother.
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martha.Doe
May 09, 2026
"Self service setup was kind of confusing"
I had a hard time getting through the self service setup. The steps just weren’t very clear to me, and I kept going back and forth trying to figure out what I was supposed to do next. Maybe it’s straightforward for other people, but something about it felt frustrating and not very intuitive.
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hello_kimberley586
May 06, 2026
"I booked roadside assistance and, unless I..."
I booked roadside assistance and, unless I somehow missed something, I was left waiting for ages without any real updates. It was stressful being stuck on the side of the road and not really knowing if anyone was actually on the way
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JohnTardy_61
May 06, 2026
"Because who doesn’t love a sketchy trailer?"
I hired a trailer from moveyourself.com.au and didn’t feel great about using it. The lights were playing up and one of the straps looked like it had already lived a very full life. Once it was loaded, I really didn’t feel safe driving with it. I mentioned it to the staff, but they didn’t seem particularly fussed, which was super reassuring, obviously. I wouldn’t use them again.
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RafaelRitter
May 03, 2026
"Got It Paid, Just Took a Minute"
I was trying to finish up my payment and thought it would be quick, but it ended up taking a little longer than I expected. There were a couple of moments where it felt a bit clunky and I wasn’t totally sure if it was going through. I waited it out, though, and in the end the payment did go through fine. Not a terrible experience, just not the smoothest one either.
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CraigBeckman
April 26, 2026
"Got help quickly"
I had a question about my booking and wasn’t sure if I was overthinking it or just missing something obvious, but they got back to me quickly. It was really easy to sort out and there wasn’t any hassle. Appreciate the help.
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william1977
April 26, 2026
"Got my bond back without any hassle"
I’m always a bit careful with bonds and deposits, so I made sure to keep my paperwork and photos just in case. Thankfully, I didn’t need to chase much at all — the deposit came back quickly and everything was straightforward.
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hello_courtney780
April 25, 2026
"Got my complaint sorted in the end"
Not saying it’s a scam, but the reply was way too slow. My complaint did get sorted eventually, but I wish the communication had been a lot quicker...
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hello_carolyn949
April 25, 2026
"Canceling took a bit more effort than expected"
I had to reach out to support and follow up a bit just to get my booking canceled. It did get sorted in the end, but I wish the process had been a little simpler and more straightforward
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FORD
April 18, 2026
"Booking was mostly okay"
My confirmation pretty much matched everything, so that was good. Only thing is the pickup time looked kinda off to me, not sure why.
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james.Gant
April 10, 2026
"I got my refund after a few days..."
I got my refund after a few days, so overall it was fair. It wasn’t instant, but it did get sorted without too much hassle. Weirdly, I remember checking the status while eating a banana that had a sticker from Ecuador on it, and then the refund showed up not long after.
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hello_michael168
March 28, 2026
"Flexible Drop-Off Was a Big Help"
The trailer worked out fine for what we needed, and I really appreciated that the drop-off time had some wiggle room since we ended up running behind with packing. Booking was straightforward too. The only thing was the drop-off instructions sounded a little unclear at first, so I assumed I might be missing something and had to double-check. Overall, not a bad experience, just could’ve been a bit smoother
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michael-Bessick
March 02, 2026
"Really helpful staff, right?"
The staff were so helpful and made everything feel really easy. I didn’t feel stressed at all, which is exactly what you want, isn’t it?
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julie_Templeton87
March 01, 2026
"Pretty okay, maybe my timing didn’t help"
Overall, the communication was fine, but the replies did take a little while here and there. To be fair, I was checking in at random times too, so maybe that didn’t help. Nothing major, just a bit slower than I expected...
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Charles-brown
February 25, 2026
"Trailer was in preeeetty rough shape"
The trailer wasn’t in great condition at all. The straps were dirty, the tyres were basically bald, and the whole thing just felt unsafe to use. I didn’t feel comfortable with it, sooo that was a disappointing experience...
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byrontrent2246
February 22, 2026
"Easy booking, but I felt a bit ignored"
Booking was super easy and took no time at all, which I appreciated. After that though, I kind of felt ignored when I had a question and didn’t get much of a response.
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hello_hank128
February 17, 2026
"ID check ended up being no big deal"
I was a little unsure about the identity check at first, but it turned out to be really quick and simple. I uploaded my details, everything went through without any hassle, and I felt good getting it done on the first try.
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SANZO
February 06, 2026
"Good solid trailer"
Picked up the trailer and it was all tidy, clean inside, tyres looked in good nick and the lights were working fine... felt safe towing it the whole way, no dramas at all
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christinewalstrum0188
January 28, 2026
"Decent rental, but be prepared for a few hiccups"
Booking was easy and the trailer got the job done, so I can’t say it was a bad experience. Just a heads up though, pickup took longer than I expected, so don’t show up in a rush. The trailer also wasn’t the cleanest when I got it. Overall it worked fine, but there were a couple things that could definitely be smoother...
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Move Yourself Q&A
When can i expect the movers? how do i get in touch with them?
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Where is good company. because i see all bad reviews
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I have suit and storage.i want to move to other city i am at m9w 4c6
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How many days or hours prior moving date do i have to cancel contract with full reimburse?
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It will not let me cancel my appointment
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